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Emergency care

Emergency care is the treatment of unexpected, severe medical injuries or infections. It is typically delivered in an emergency room or an ambulance. Our emergency medicine physicians stabilize your condition as quickly as possible to prepare you for the next step of care or discharge.

Emergency doctors in Caldwell, Idaho

We offer comfort, convenience and high-quality care when unexpected emergencies arise.

West Valley Medical Center proudly offers 24/7 emergency care for you and your family. Our team works hard to maintain the highest medical standards while delivering critical services with compassion and efficiency.

Expert advice, available 24/7

Free health-related information is just a phone call away. Our nurses help you understand your symptoms, treatment options and procedures. They will also help you find a provider or specialist and schedule an appointment.

Free health-related information is just a phone call away. Our nurses help you understand your symptoms, treatment options and procedures. They will also help you find a provider or specialist and schedule an appointment.

Injuries and conditions we treat

Our highly trained emergency room (ER) physicians and nurses use skill and urgency to treat a variety of medical emergencies, including:

  • Chest pain
  • Fractures
  • Lacerations
  • Stomach or abdominal pain
  • Upper respiratory infections

Features of our emergency department

When you visit us for an emergency, we work to quickly determine the level of required care, begin diagnostic testing, order any necessary medications and begin treatment.

Heart attack and stroke care

We are recognized by the American College of Cardiology as an Accredited Chest Pain Center for efficiently providing care for heart attacks and strokes. A heart attack occurs when blood flow to the heart is blocked, which is caused by a buildup of plaque in the arteries. Symptoms of a heart attack may include:

  • Chest discomfort, such as pressure or squeezing
  • Cold sweat
  • Discomfort in arms, back, neck, jaw or stomach
  • Fatigue
  • Lightheadedness
  • Nausea
  • Shortness of breath
  • Vomiting

A stroke results from an interruption of blood flow to the brain. Symptoms occur suddenly and differ, depending on the part of the brain that's affected. Brain tissue dies quickly when deprived of oxygen, which is why it's important to get help immediately.

Signs of a stroke may include:

  • Abrupt loss of vision
  • Difficulty speaking or understanding speech
  • Immediate loss of coordination and strength
  • Instant severe headache
  • Loss of balance
  • Nausea or vomiting
  • Sudden numbness or weakness of face, leg or arm

It is essential to know and recognize the warning signs of cardiovascular emergencies, like heart attack and stroke. Calling 911 when you or someone displays any of the symptoms above ensures medical care is provided as quickly as possible. Fast medical attention is critical to helping prevent long-term damage and potentially saving a life.

24/7 emergency room (ER)

An ER is not a replacement for your primary care doctor, and should be used in the event of a potentially life-threatening situation. For more serious conditions, we have an intensive care unit (ICU), staffed 24/7 with physicians specially trained to care for critical situations.

Our ER is also kid-friendly, as we provide vital care for children of all ages. With additional training in pediatrics, our team has the right equipment on hand to meet the unique needs of diagnosing and treating children up to the age of 18. We understand that a medical emergency can feel unsettling for a child or teenager, and for you as a parent, so our team works to make you all feel as comfortable as possible.

Trauma center

We have earned a Level III Trauma designation from the State of Idaho's Time Sensitive Emergencies (TSE) Council. As a Level III Trauma Center, we are dedicated to upholding rigorous standards in your care, experience and satisfaction.

Short ER wait times

We take pride in consistently beating the national and regional average ER wait times.

More about our wait times

We connect with you upon arrival and quickly escort you into the emergency room for evaluation and treatment.

You can text "ER" to 32222 any time to get our average wait time, from the moment you arrive to when you're first seen by a medical provider. (Message and data rates may apply.)

You can also check our website for live updates on our average ER wait times.


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Our trauma program

Our dedicated physician speaks about our trauma program at West Valley Medical Center.

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