For visitors at West Valley Medical Center
Spending time at our hospital
As a family member or friend of a loved one who is under our care, we welcome you to our facility. You will find a number of services here, including convenient parking, a gift shop, prepared food and refreshments.
Information for our visitors
This information is designed to answer some of the most frequently asked questions of our visitors.
Visitation restrictions
Circumstances may allow for specific exceptions to any visitation restrictions described on this webpage. Those circumstances include religious visitation as well as a designated support person for a patient with a disability to provide assistance with communication or other necessary components of the patient's treatment. All persons entering under an exception remain subject to appropriate infection control protocols.
Cafeteria
Our cafeteria — Tenth Avenue Bistro — is located on the west side of the hospital on the first floor, near the main entrance. Hot meals are served Monday through Friday at the following times:
- Breakfast — 6:30-10 a.m.
- Lunch — 11 a.m. to 2 p.m.
Vending machines are available 24/7 in the cafeteria and throughout the hospital.
Interpreter services
We provide a variety of interpretation services, free of charge. For more information, call (208) 459-4641.
Our smoking policy
To promote the well-being of everyone in our hospital, we are a smoke-free facility. We ask that you avoid smoking in the hospital and on the grounds.
Spiritual care
With the consent of your loved one, volunteer chaplains can assist your family with spiritual needs by connecting you to your own religious leaders". Our chaplains are also there to:
- Assist your family with making difficult decisions
- Listen to problems, concerns, fears and questions
- Visit, counsel and pray
To contact our on-call chaplain, please ask a nurse, dial “0” for the in-house hospital operator, or call (208) 459-4641.
Telephones
Once inside our hospital, you can call your loved one by dialing their room number. From their room, your loved one can call local numbers by dialing "9," then the full number.